judilink respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect from Malaysian members, how we use it, who we share it with, and what rights you have.
The six commitments that underpin how judilink handles your personal data.
judilink collects personal data only for specified, explicit, and legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected.
We collect only the personal information that is necessary to provide our services, verify your identity, and comply with applicable legal obligations. We do not collect data for the sake of it.
Your personal data is protected using industry-standard security measures including 256-bit SSL encryption, access controls, and regular security audits. The same infrastructure that protects your MYR balance protects your data.
judilink does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is not a product we sell.
You have the right to access, correct, and request deletion of your personal data held by judilink, subject to our legal obligations. We will respond to valid data rights requests within 30 days.
judilink's data practices are informed by applicable data protection principles relevant to Malaysian members. We handle your personal data — including MyKad-related information used for KYC — with appropriate care and discretion.
This Privacy Policy is issued by judilink ("judilink", "We", "Us", or "Our"), the operator of the judilink online casino and sportsbook platform accessible at judilink.co. judilink is the data controller responsible for your personal data collected through the Platform and any associated mobile applications.
This Privacy Policy applies to all Members and visitors of the judilink Platform, including players based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Kota Kinabalu, and all other locations across Malaysia and beyond where our Services are accessed.
judilink collects the following categories of personal data from its Members:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, copy of MyKad or passport submitted for KYC verification. |
| Contact Data | Malaysian mobile phone number, email address. |
| Financial Data | Payment method details (e.g., Touch 'n Go eWallet, DuitNow, bank account details for FPX or Maybank2u / CIMB Clicks / Public Bank), transaction history, deposit and withdrawal records. |
| Account Data | Username, account preferences, betting history, bonus usage, session history. |
| Technical Data | IP address, device type, operating system, browser type and version, time zone, login timestamps, pages visited. |
| Usage Data | Information about how you use the Platform, including games played, bets placed, features accessed, and session duration. |
| Communications Data | Records of correspondence with judilink's customer support team via live chat, email, or other channels. |
judilink collects personal data through the following means:
judilink uses your personal data for the following purposes:
judilink processes your personal data on the following legal grounds:
judilink does not sell your personal data to third parties. We may share your personal data with the following categories of recipients where necessary and lawful:
All third parties engaged by judilink are contractually required to handle your personal data securely and in accordance with applicable data protection standards.
Cookies are small text files stored on your device when you visit the judilink Platform. They allow judilink to recognise your browser, remember your preferences, and improve your experience across sessions.
You can control non-essential cookies through your browser settings. Disabling certain cookies may affect Platform functionality.
judilink retains your personal data for as long as your Account is active and for a period thereafter as required by our legal and regulatory obligations — typically a minimum of five (5) years following Account closure, in accordance with applicable AML and gaming authority record-keeping requirements.
Where personal data is no longer required for the purpose for which it was collected and no legal obligation requires its retention, judilink will securely delete or anonymise it.
judilink implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL encryption across all Platform pages, restricted internal access controls, secure data storage, and regular security reviews.
While judilink takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your Account credentials confidential and for using a secure internet connection when accessing the Platform. We recommend using your personal mobile data rather than public Wi-Fi in locations such as shopping malls or cafes when accessing your judilink Account.
As judilink operates under an international gaming licence and uses globally distributed technology infrastructure, your personal data may be transferred to and processed in countries outside Malaysia. Where such transfers occur, judilink ensures that appropriate safeguards are in place — such as data processing agreements incorporating standard contractual clauses — to ensure your personal data receives a level of protection comparable to applicable data protection standards.
Subject to applicable law, you have the following rights in relation to your personal data held by judilink:
To exercise any of these rights, please contact judilink's support team. We will respond within 30 days of receiving a valid request. We may require verification of your identity before processing data rights requests.
The judilink Platform and Services are strictly intended for individuals aged 21 years and above. judilink does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated Account. If you believe a minor has registered on the judilink Platform, please contact our support team immediately.
judilink may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify Members via in-Platform notification or email. Your continued use of the Platform following any amendments constitutes your acknowledgment of the updated Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data judilink holds about you, please contact our Data Protection team via:
📧 Email: [email protected]
Please do not include sensitive information such as your password, full PIN, or complete IC number in any email correspondence. Our support team will never ask for these details.
judilink takes your privacy as seriously as your winnings. Sign in to your account, explore our full suite of casino games and sportsbook markets, and enjoy the platform knowing your data is in good hands.
judilink is for players aged 21 and above only. Please gamble responsibly. 🔞